Privacy Information Request

Submit a request to access, correct, delete, or opt-out of the use of your personal information.

Your Privacy Rights

Under federal law (Gramm-Leach-Bliley Act) and state privacy laws (including CCPA), you have the right to:

Access: Request a copy of the personal information we have collected about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information (subject to legal retention requirements)
Opt-Out: Opt out of marketing communications and certain data sharing

Response Time: We will respond to your request within 30 days (45 days for California residents). We may require additional information to verify your identity before processing your request.

Your Information

First Name *

Last Name *

Email Address *

Phone Number *

Mailing Address *

City *

State *

ZIP Code *

Request Details

Type of Request *

Please describe your request in detail *

Preferred Contact Method *

EmailPhoneMail

Identity Verification

To protect your privacy and security, we must verify your identity before processing your request. We may contact you to request additional information such as:

Last four digits of SSN
Account number (if applicable)
Recent transaction details
Government-issued ID

I understand that additional identity verification may be required to process my request *

I consent to The Veteran Alliance Bank / Texana Bank processing my privacy request and contacting me regarding this request. I understand that false or fraudulent requests may be subject to legal action. *

Need Help?

If you have questions about your privacy rights or need assistance with this form, please contact our Privacy Department:

Phone: 1-833-VAB-BANK (1-833-822-2265)
Email: privacy@theveteranspot.com
Mail: Texana Bank / The Veteran Alliance Bank, Privacy Department, [Address TBD]